Worried you'll spend thousands and end up with a site you don't like? Before I even begin designing, I get to know you and your brand so well that you'll think you designed the site yourself!
I'm a developer, not a theme-installer or even a theme-tweaker. Every detail of your site's design will be created by me, which allows us extreme flexibility to get it exactly how you like.
My educational and professional background is in marketing which means I understand what makes a high-converting website and how to help you build your website around your marketing or sales funnel.
We use responsive design which makes sure the site always shows up beautifully and is easy to use whether on a desktop, tablet, or smartphone.
Fill out this form to let me know you want a website. I will send you a complete price quote and contract.
Once you agree to the contract, I'll send you a fun welcome package with a client intake questionnaire and some information for you about your website. The questionnaire, your visuals, and the 50% deposit must all be sent to me before our decided project start date.
I begin the project and will have a first draft for you to look at within 2 weeks. You will send me feedback on the first draft. All written content must be sent to me by the end of this phase.
I will send a second draft based on your feedback and the content received. You will send final feedback and requests for changes.
You will receive the finished version of your site. I will send you another package that will include more information about your website, training videos on how to update it, and a branding document for your future reference.
The site will go live, and we can celebrate!
"I highly recommend working with Leah. Her common sense approach and quick response times made her fantastic to work with. She provided valuable insights into our business and the logo and website she created greatly enhanced our image and credibility. If you are looking to heighten your online presence, hiring Leah is the best decision you can make. You can't go down that road without her!"-Andrew Polasek, CEO, Connections Senior Relocation Consultants
"My first website design experience with Loop Digital was so extremely positive and credible that I decided to have Leah create a new website for a second business of mine. Leah has tremendous experience in branding, design and marketing that I was essentially getting three professional services rolled into one. Her insight and advice corrected my assumptions about what was best for my business brand as Loop Digital really gave my website the professional advantage I was envisioning."-Garret Woynarski, Shift Forward
“Working with Leah has been a fantastic experience! She really understood what we wanted to convey with our organization and was able to create that image consistently throughout our website. I was impressed with how fast she was able to update and implement any changes or suggestions to the site. On top of that, she spent the time to show me how to edit the pages myself and use the email attached to the website name. I would be happy to recommend Leah to anyone looking to invest in a new website (and already have)!”-Brittany Bray, Enactus President
1. What do you build your sites with?
I build my sites directly on the WordPress CMS, and create a custom theme just for you. That means I don’t install premade themes or use any kind of drag and drop theme builder or framework (e.g. Divi or Thesis).
Instead, I hand-code your theme and completely custom-develop it for your needs. This allows a lot of extra flexibility, and ensures your site is as unique as you and your business!
2. How long will my site take to build?
This depends to some extent on you: how prepared you are, and how quickly you can get your feedback and requests for changes to me.
After you first contact me, we’ll pick a project start date together. If you have all your content ready, and reply quickly whenever I send you the drafts, your website could be finished as early as 4 weeks after the start date. If you’re slower to communicate and get everything to me, however, this can extend out to several weeks.
Let me know if you have a specific deadline: I’ll always do my best to accommodate you.
3. How many rounds of revisions can I make?
You get two rounds of revisions as part of this package, which is usually enough for most clients to get their site exactly how they want it.
However, if – for whatever reason – you’re not 100% happy with your site after the second round, we can talk about extending the scope of your project (see Question 4 below)
4. What if I’m not happy with our work together?
In most cases, I won’t consider a job complete unless you’re 100% happy with it – I genuinely want you to walk away with a website you love.
However, occasionally we might realise partway through a project that you want something different to what you initially asked me for. Or, we might discover that we don’t work as well together as we’d hoped.
In either case, I’ll always try to resolve the issue with you amicably. That might involve extending our timeline, redefining your project’s scope and renegotiating my fees, or a partial refund.
5. What will you need from me throughout the project?
Before we get started, you need to fill out a detailed intake questionnaire, which will require some time and thought from you. Expect to spend at least 1-2 hours on this: the more detail you give me at this point, the better I’ll understand your business, your goals, and your website needs.
That, in turn, means the better the site I’ll be able to build for you. Plus, it will also save us both time in the long run, because we won’t have to email back and forth so many times.
Additionally, you’ll need to provide all the visual branding (e.g. logo, colours and patterns), photos, graphics, and copy that you want included in your site. See Question 6 if you don’t have some – or all – of these.
Finally, you’ll need to stay in close communication with me over the course of the project. Expect to spend at least 30-60 minutes per revision round checking through my drafts, and pulling together your feedback on each one.
6. What if I don’t have any photos/visual branding/content for my site?
I can provide you with basic visual branding at no extra cost. This might include a simple wordmark logo, a colour palette, font selection, and a few graphic elements or patterns.
Additionally, if you don’t have photos, I’m also happy to identify and purchase appropriate stock photos for you. You’ll be able to approve all photos first before I buy them, of course!
Finally, I also know several talented copywriters and designers. So if you need text content written, or more complex graphics designed, please let me know. I’d be happy to put you in touch with them.
7. Will I be able to update my site once it’s done?
Absolutely. WordPress is very user-friendly, and I’ll provide you with training videos that teach you how to edit and update the content on your website. Editing your website content is very similar to editing text in a Word document, so you won’t need any HTML or coding knowledge.
I can also add in extra customization that will give you the flexibility to change the images and other elements in your theme. We’ll work together to make sure that anything you want to control is easy for you to tweak down the road.
7. Will my site be mobile friendly?
As mentioned above, all of my websites are mobile friendly: no exceptions. I’ll build your site with responsive website design (RWD), which means that the site “responds” to whatever device a user is viewing it on. This is the method that Google recommends to make a site mobile-friendly.
I’ll test your site on several different devices to make sure it always shows up beautifully.
8. Can you Search Engine Optimize (SEO) my site?
I will build your site with SEO considerations that include:
These are all features that Google loves in a website, so they’ll improve your search rankings. However, I don’t do any kind of keyword research or optimization, or any off-site SEO (e.g. building backlinks).
9. How does payment work?
You’ll need to pay a deposit of 50% of the full project fee at least 24 hours before we start. The remaining 50% is due when the project is completed, or 6 weeks after the project start date, whichever comes first. If this does not work for you, I may be willing to work out a payment plan that does. Please contact me.
10. Are there any other costs?
You’ll need to register your website domain name (URL) if you haven’t already. You can do this through me, or through another domain registrar (e.g. GoDaddy).
I’ll also bill you for any stock photos that I use in your site’s design. You’ll always get to see the photo in your design first and approve all photos before they’re purchased. Photos are typically $20-$50 each.
11. What about website hosting?
I host all the websites I build, and my hosting fee is $129/year. This gives you 10 GB of space, and is suitable for around 10,000 monthly visitors. It also has unlimited email addresses at your domain name, and free automated daily backup.
If you need more space or traffic, I also offer larger plans: please ask about pricing.
12. What if my project goes above the estimate?
I’ll always ask you to approve any extra costs that come up during the site build, so you won’t receive any surprises on your invoice!
The only reason a site would go over budget is if you ask for extra features during development that weren’t discussed before I created your estimate.